Privacy Policy
This Privacy Policy explains how Sylvia Ho Consulting collects, uses, and protects your personal information when you use our website at CashDam.ca and related pages, forms, and bookings, together the "Site." We respect your privacy and handle your information in line with applicable Canadian privacy laws.
1. Information we collect
We collect information you give us directly when you fill in a qualification survey, book a call, download a guide, or contact us. This can include:
- Your name, email address, and phone number.
- Details you choose to share about your mortgage and rental situation, for example number of rental properties, mortgage balance, interest rate, amortization, and rental income.
- Any questions or messages you send us.
We may also collect limited technical information automatically, such as your device type, browser, and general usage of the Site, through standard tools and cookies.
2. How we use your information
We use your information to:
- Review whether Rental Cash Damming may be a fit for your situation.
- Schedule, prepare for, and follow up on your strategy call.
- Send you the resources, reminders, and information you requested.
- Communicate with you by email, phone, and text message about your inquiry.
- Improve the Site and our services.
3. Communications and consent
By providing your phone number and submitting your details, you agree to receive text messages and other communications from the business. You can opt out of marketing communications at any time by following the unsubscribe link in an email or replying STOP to a text message. Message and data rates may apply.
4. How we share information
We do not sell your personal information. We share it only with trusted service providers who help us run the Site and our services, for example scheduling, survey, email, and customer management tools, and only to the extent needed to provide those services. We may also disclose information where required by law.
5. Third party platforms
The Site uses and links to third party platforms, including scheduling, survey, video, and social media services. Their handling of your information is governed by their own privacy policies. This Site is not part of, affiliated with, or endorsed by Facebook, Instagram, LinkedIn, or YouTube in any way.
6. Data retention
We keep your personal information only as long as needed for the purposes described here, to meet our legal obligations, and to resolve disputes. When it is no longer needed, we take reasonable steps to delete or de-identify it.
7. Security
We take reasonable steps to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information appropriately.
8. Your rights
You may ask to access, correct, or delete the personal information we hold about you, and you may withdraw consent to certain uses. To make a request, email us at [email protected] and we will respond within a reasonable time.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new date. Please review it periodically.
10. Contact
Questions about your privacy or this policy can be sent to [email protected]. See also our Terms of Service.